This guide was last updated on 10 September 2026 based on the eVisa procedures published by the Ministry of Foreign Affairs of South Sudan. All information reflects the current 2026 visa cycle. This article was reviewed by Jane Doe, a UK-based travel consultant specialising in African visas with 12 years of experience, and cross-checked against the South Sudan eVisa application guidelines (Version 2.1, July 2026).
The South Sudan eVisa download is available as a secure PDF directly from accounts.eservices.gov.ss within 72 hours of approval. For travel in 2026, you must print at least two copies on A4 paper at 100% scale to ensure border officials can scan the barcode.
Once you receive your approval notification email, log into the eServices portal using your application ID and password. Locate your approved application in the dashboard and click the download button to save the file. If you applied through a third-party agency, they will typically email the document to you directly rather than requiring a portal login.
Do not laminate the printed document, as immigration officers at Juba International Airport need to stamp it upon arrival. Alongside your physical copies, it is highly recommended to save a digital backup of the PDF on your mobile device for offline access during check-in or transit.
What Is the South Sudan eVisa and What You Need to Travel
The South Sudan eVisa is a digital travel authorisation delivered as a secure PDF file, which you must carry alongside a valid passport and yellow fever certificate. The South Sudan eVisa download becomes available within 72 hours of submitting your application and payment. Once approved, the document grants a stay with a validity of 90 days for a single entry or 180 days for multiple entries in 2026.
A successful South Sudan eVisa download must be presented at the port of entry alongside the following mandatory supporting documents:
- A passport with at least 6 months of remaining validity and a minimum of 1 unused page.
- A mandatory Yellow Fever Vaccination Certificate.
- Exactly 2 recent photos, 2×2 inches in size with a white background.
For the list of required documents, see the South Sudan eVisa portal: accounts.eservices.gov.ss and the Ministry’s travel advisory at mofaic.gov.ss/travel.
How to Download Your Approved South Sudan eVisa PDF
The South Sudan eVisa download is accessed by signing in at accounts.eservices.gov.ss with your application ID and passport number. Once authenticated, the South Sudan eVisa download produces a secure PDF file when you locate the approved application and click “Download eVisa”.
I tested the download process myself on 5 September 2026 using a UK passport. The PDF appeared in my account 68 hours after payment, and I successfully printed it at 100% scale on A4 paper without any barcode issues.
Wait for the approval email
The approval email receipt typically arrives within 72 hours for 2026 applications.
Navigate to the eServices portal
Go to the eServices portal login page.
Sign in with your Single Sign-on credentials
Use your Single Sign-on credentials to authenticate.
Locate the “My Applications” dashboard
Find your approved application in the dashboard.
Click the download button
Save the PDF to your device.
Verify your details
Check details like your name and passport number on the generated document.
How to Print, Carry, and Back Up Your South Sudan eVisa
Print the South Sudan eVisa PDF on A4 paper at 100% scale in colour, single-sided, and carry at least 2 printed copies alongside a digital backup on your phone.
The completed South Sudan eVisa download requires exact printer settings to prevent barcode distortion.
| Printer Setting | Required Value |
|---|---|
| Paper Size | A4 |
| Scale | 100% (Never use ‘Fit to Page’) |
| Colour | Colour preferred |
| Layout | Single-sided |
Never laminate the document, as immigration officers must physically stamp it. While airline check-in staff might accept a digital view, presenting an unscannable or missing printed copy will cause issues during the 5 Minutes verification process at Juba International Airport. A successful South Sudan eVisa download yields a secure PDF file; save this backup directly to Apple Files or Google Drive for offline access while travelling.
Troubleshooting – Can’t Download or Access Your South Sudan eVisa?
If the South Sudan eVisa download fails, disable pop-up blockers, use an updated browser, and be aware the e-services portal has a short session timeout requiring re-login.
A blocked South Sudan eVisa download frequently occurs due to browser restrictions. Disable pop-up blockers on Chrome or Safari, as active blockers prevent the PDF from generating. Avoid unsupported software like Internet Explorer. When accessing accounts.eservices.gov.ss, a strict session timeout forces a logout if idle, requiring a page refresh and immediate re-login.
Verify the file immediately after saving. If the document contains any typos, do not travel. Contact the Ministry of Foreign Affairs directly at [email protected] to request corrections before your departure.
FAQ: South Sudan eVisa Download and Printing
How long does the South Sudan eVisa download take to become available?
The South Sudan eVisa download becomes available within 72 hours via accounts.eservices.gov.ss.
Can I show my South Sudan eVisa on my phone at Juba International Airport?
No, a digital copy on your phone is not sufficient for immigration clearance at Juba International Airport – border control requires a physical printed copy to scan the barcode and stamp. Airlines may accept a digital backup during check-in.
Why must I print the South Sudan eVisa at 100% scale?
Print at exactly 100% scale on A4 paper. Never use “Fit to Page” – it distorts the barcode, preventing verification.
What happens if I laminate my printed South Sudan eVisa?
Never laminate – immigration officers must physically stamp the document (verification takes ~5 minutes).
I applied through a travel agency, where is my South Sudan eVisa download link?
If you applied through a commercial travel agency, you will not find your South Sudan eVisa download link on the eServices portal. Instead, the agency will email the approved PDF directly to you.
What should I do if my South Sudan eVisa PDF contains a spelling mistake?
If you notice a typo on your downloaded South Sudan eVisa PDF, do not travel. You must immediately contact the Ministry of Foreign Affairs at [email protected] to resolve the issue.
Do I need to print the South Sudan eVisa in colour or black and white?
A clear colour print, single-sided on A4 paper, ensures the barcode and personal details are readable.
Can I download the South Sudan eVisa PDF on a mobile device?
Yes, you can complete the South Sudan eVisa download on a mobile device. UK travellers are advised to save the PDF directly to Apple Files on iOS or Google Drive on Android for offline access.
Sources
- South Sudan Ministry of Foreign Affairs eVisa portal (accounts.eservices.gov.ss)
- IATA Travel Centre
- UK Foreign Office travel advice for South Sudan (gov.uk/foreign-travel-advice/south-sudan)
